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  1. How to configure DNS based FortiGuard web filtering with FortiOS v5.4 Products FortiGate v5.4 Description This article provides a sample configuration for DNS based FortiGuard web filtering.In FortiOS v5.2 the DNS web filtering is one option of ‘Web Filter’ profile.  In FortiOS v5.4 this feature has moved ... Read More
  2. DISA - Direct Inward Station Access Overview DISA is used to allow people from the outside world to call into your PBX and then be able to dial out of the PBX so it appears that their call is coming from the office, which can be handy when traveling. You can set a destination in an IVR... Read More
  3. Conferences Overview The Conferences section of the User Control Panel (UCP) can be used to view conference room status and manage conference room settings. These features are only available with a licensed copy of Conference Pro, which is an add-on to the stand... Read More
  4. Conference Pro Overview  Conference Pro is an add-on to the existing Conferences module found in the PBX. Conference Pro allows end users to manage conference settings from the user control panel (UCP). Admin users can also easily create conference room IVRs and... Read More
  5. Conferences Overview The Conferences Module is used to create a single extension number that your users can dial so that they can talk to each other in a conference call.  It also creates a destination to which you can send calls so that they can participate in... Read More
  6. Call Recording Overview Call Recordings provide the ability to force a call to be recorded or not recorded based on a call flow and override other recording settings. If a call is to be recorded, it can start immediately. This will incorporate any announcements, ho... Read More
  7. Announcements Overview The Announcements module is used to play a recording to callers and then send them to a different destination once the announcement has been played. Do not confuse Announcements with the System Recordings module. The System Recording mod... Read More
  8. Interference / REIN Internet Central would like to bring to your attention an issue that can be related to intermittent broadband connections. REIN is a form of interference generated by another source not necessarily in your premises, this can range from general appli... Read More
  9. Compatible Routers and Firewalls - old for reference NOTE this article is now old and the below is for legacy reference for the older devices, most newer devices or updated firmware now support these services but please check or use the list below for guidance as to things perhaps to look out for; Comp... Read More
  10. Common Questions FAQs Common Questions For all those frequently asked questions around IPVS support and provisioning. Do I have to dial 9 for external line? Experiencing one way audio Is it possible to have a group mailbox How do I access my voicemail What numbers are av... Read More
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